Care Manager - Bilingual - advance care alliance (New York)

Employment Type

: Full-Time


: Bilingual/Interpretation/Translation

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ACANY is a start-up 501(c)(3) organization that has received initial designation as a Care Coordination Organization/Health Home (CCO) from New York State. CCO is an emerging care management model for people with I/DD that combines Medicaid service coordination (MSC) of home- and community-based services (HCBS) with integrated care management of a persons medical and behavioral health needs. The organizations primary mission is to provide a smooth transition to this enhanced service model for people with I/DD and their families. ACANY anticipates enrolling 25,000+ people in its program and will draw Care Managers from 100+ member organizations spanning New York City, Long Island, and the Lower Hudson Valley. Together with senior leadership, the Manager of the Provider Network is responsible for maintaining strong relations with member agencies as well as medical and mental health providers and for implementing new policies and procedures required for participation in ACANYs Health Home network.

The Care Manager is responsible to support individuals receiving services to: 1) live in the most integrated setting, 2) have meaningful and productive community participation, 3) experience personal health, safety and growth, 4) develop meaningful relationships with others, 5) have choice about their service providers, 6) support individuals with opportunity to self-direct their services, and 7) to ensure the changing needs of the people served are met.

Spanish, French, Italian, Russian, Mandarin, Cantonese, Korean, Haitian-Creole, American Sign-Language.


  • Ensure that the six health home core services are implemented to meet the person centered needs of the individuals receiving services. Including but not limited to the developing, writing, monitoring, and implementation of the Life Plan.
  • Supporting the individuals receiving services to facilitate Life Plan meetings.
  • Provides advocacy for people receiving services to assist them to reach their full potential.
  • Ensure benefits are maintained (Medicaid).
  • Record and maintain records in the Care Management Platform.
  • Attends department/team meetings, trainings, supervisions, etc. as scheduled and in accordance with agency practice and policy.
  • Completes all required trainings.
  • Travel throughout the designated service area to meet with people receiving services and their interdisciplinary team.
  • Maintains confidentiality.
  • Perform other duties as assigned.
  • Qualifications

  • A Bachelor of Arts or Science degree with two years of relevant experience, or a license as a Registered Nurse with two years of relevant experience, or a Masters degree with one year of relevant experience.
  • Absolute sense of integrity and personal commitment to serving people with I/DD and their families.
  • Excellent interpersonal, public speaking, and written communication skills.
  • Ability to work autonomously.
  • Demonstrate professionalism, respect and ability to work in a team environment.

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