Remote Customer Success Manager - New York

Employment Type

: Full-Time


: Non-Executive Management

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A workforce management software developer has an open position for a Remote Customer Success Manager.Core Responsibilities of this position include: Building strong, trusted, and influential relationships with strategic customersDeveloping and executing customer success plans to drive adoptionMaintaining customer account activity history and other health indicatorsQualifications for this position include:Ability and willingness to travel at least 25% of the year5+ years relevant experience of enterprise account managementSuccessfully managed a team and $4-10M ARR portfolioStrong familiarity with work and resource management industryExperienced in promoting complex SaaS solution value-add to enterprise customersDemonstrated intellectual curiosity and strong desire to learn new approaches to solve problems

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