Job Description Overview Blueocean Market Intelligence: Blueocean is a next-generation services organization with a deep focus on market intelligence, data analytics, and social intelligence, all uniquely delivered under one roof by skilled professionals. By combining the talent, speed and cost benefit of a flat world, along with their scalable delivery model, we are able to achieve a more nuanced and comprehensive understanding of the market at the delivery speed and price advantage that todays business climate demands. More information can be found at www.blueoceanmi.com. Global Offices: Seattle | Bangalore | Mumbai | Dubai Position summary Primary responsibility would be to provide client services to set of existing clients of Blueocean in the US, and ensure that the existing portfolio of primary research business is sustained. The person would be required to provide consulting services in the different aspects of ongoing and new market research project to the clients and has to establish oneself as a trusted advisor. The role would require strong skills in and experience in market research in a vendor role. Secondary responsibility would be work with the larger sales organization of Blueocean to grow the market research business within specific verticals and solution areas as defined by Blueoceans overall go to market strategy. Responsibility and job description in detail: 3.1 Deliver world-class client services to existing clients; ensure existing portfolio of primary MR business is sustained Ensure that the existing clients are provided with world class services, consistently Enable the India based off-shore delivery teams (around 45 market researchers) to provide high quality market intelligence to the clients Ensure that the work Blueocean delivers to the clients, deliver insights and provide business value to the clients. Set-up metrics and review mechanisms to track client satisfaction and proactively address issues Effectively communicate and develop personal rapport and relationships with prospective clients. Develop, enhance and demonstrate strong understanding of Blueocean market intelligence vision, approach and service offerings. 3.2 Provide consulting services in the different aspects of ongoing and new market research project to the clients Provide market research backed consulting to clients in various aspects of the primary research programs Be available for face to face discussions with the client for discussing scope, research design, analytics and final deliverables Provider though leadership research methodologies as well as in incorporating other data streams into primary research Help the off-shore teams to manage client expectations Ensure that clients requests are well understood by the off-shore team and provide advice to off-shore teams to enable successful delivery 3.3 Grow the primary research practice in line with stated growth goals of Blueocean Grow the existing engagements with global clients (12 to 15% year on year growth) Work with the business development team and develop and pursue new clients. Ensure that new project bids are presented strongly through world class well designed proposals. Required skills Essential skills Market research expertise. The candidate should be very strong in market research methodologies and analytical design. Candidate must be able to effectively discuss, develop and present research designs and research analysis to global clients Strong understanding of customer and market dynamics and requirements. Strong customer service background. Demonstrated record of success in growing accounts At least 12 years experience in market research (primary market research; not syndicated research) Excellent and engaging communication skills, ability to build quick rapport with current and potential clients Willing to adapt/ be flexible to cultural differences Desirable Skills Exposure to global clients, and multi country research Good understanding of technology domain Social media intelligence and analytics Exposure to market research technology and automation. Reporting structure: The FTE will report to the SVP at Blueocean Market Intelligence. GZe9HIiudC SDL2017 Associated topics: demand, demand generation, donor, event, hospital, lead generation, marketing, media, policy, twitter
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.