CRM Internship

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,700 employees worldwide. As diverse as we are at HUGO BOSS, we all share a common goal: to inspire people through our work. In this role, you will have the opportunity to be yourself and to contribute your ideas and your creativity - because, to create something extraordinary, we must explore new paths together. Join our team and discover how you can shape your own future at HUGO BOSS! CRM Internship HUGO BOSS Fashions, Inc. | New York City | United States | Full-time
We are looking for proactive interns to join our CRM Associate of the U.S. corporate office in New York on February 17th, 2020, for 6 months. As an CRM intern you will support the CRM Associate, responsible for management of CRM for retail and online. The CRM intern will support email marketing, clientelling lists, customer analysis, feedback and reporting.
The CRM focus topics include - Data Capture, New Customer Acquisition, VIP Customer Program, HUGO BOSS Experience, Advanced Email Segmentation, MOCCA, Reporting, etc.
The internship is unpaid. HUGO BOSS Fashions, Inc. is an Equal Employment/Affirmative Employer (M/F/D/V).
Please submit your application before the end of December, 2019.
What you can expect:

Weekly & Quarterly Data Capture Report for Exec and Retail Team
Monthly VIP Customer Analysis & Reporting for Exec and Retail Team

Broken out by region and by store
Highlighting customer journey - upward, downward, static, reactivated

Daily Email Segmentation
Weekly Email Marketing Reporting
Sweepstakes Template Building & Reporting
CRM Client List Pulls for all retail doors (full price & outlet)
Customer Reactivation Reporting
HB Experience Template Building

Your profile:

Experience with marketing analytics and/or email marketing and/or CRM

Highly organized and proactive with a strong attention to detail
Strong proficiency in excel
Strong analytical capabilities with creative mindset
Must be able to work independently/take initiative
Excellent verbal/written communication skills with a \"can do\" attitude
Strong technology and user application knowledge
Ability to multi-task in a busy office environment
Proficient in all Microsoft Office programs

Your benefits:

Intern with a renowned brand in one of the most diverse and dynamic cities of the world: New York
Collect unique practical experience in a global fashion & lifestyle player
Get insights into all areas of the organization through our Lunch & Learn sessions
Get a look behind the scenes of HUGO BOSS, show how quickly you can learn and apply your knowledge
Expand your professional & personal network through truly international exposure
Learn on the job, from your team and our executives while enjoying one of the best views of the city from the 48th floor

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