Support Services Coordinator


: $64,580.00 - $104,060.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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If you enjoy working with team members whose defining characteristics are achievement, initiative, professionalism, responsiveness and adaptability, you may be the person we are seeking to join our Administration department in New York as the Support Services Coordinator. Essential Functions: Assist in ensuring quality secretarial support to the partners and attorneys as well as provide support for the Administration team. Arrange desk coverage and/or workflow support for scheduled and unscheduled absences and other emergencies (e.g., extended latenesses or lunch coverage); coordinate temporary staff support as needed. Walk the floors on a daily basis to assess the workload, assess the needs of the teams and/or arrange assistance for the teams. Communicate regularly with employees and attorneys in order to keep current on assignment needs and issues. Keep track of staff attendance which includes daily review of emails regarding time off requests and/or schedule changes; update Diary, Calendar and Attendance records Review overtime reports and prepare payroll forms (e.g. lead pay, holiday) bi-weekly. Work with Supervisor to ensure that the Secretarial staff is complying with policies and procedures by reviewing various reports and audits (e.g. bi-weekly door report review, email requests sent for OT approval, overtime reports submitted and time entry completed for Secretarial); follow up with staff as needed. Monitor and update analytical information for Secretarial and Paralegal staff such as door reports for attendance (e.g. latenesses, missed punch ins/outs, early departures); review overtime reports for billable and non-billable charge. Assist in the onboarding process for secretary hires, attorney transfers, attrition and visiting attorneys (e.g. coordinate attorney support and/or various access of telephone, InTapp Time, Chrome River). Confirm and organize personnel change information and provide to Facilities for Blue Pages updates (secretarial move and/or reassignment). Interact with other departments and facets of the office, such as Document Services and Duplicating, when appropriate, to coordinate larger scale projects. Provides administrative support to Director of Administration. Provides support to administrative management team for special projects as assigned. Handle various other tasks as assigned by supervisor. Qualifications Performance Traits: Previous administrative experience required. Exhibit high degree of initiative in managing multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment utilizing excellent judgment, administrative abilities, and decision-making skills. Strong leadership skills. Proficiency in all applications in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint and Visio; PDF Converter Professional; Workshare; LegalKey; Outlook; etc. Attention to detail. Strong oral and written communication skills; ability to interact with clients, attorneys and staff. Excellent task-management and organizational skills. Must be proactive. Ability to analyze and resolve problems. Ability to adapt to various changes and provide consistent support throughout. Ability to maintain confidentiality. Excellent attendance consistently at work and on time. Demonstrates knowledge of and adherence to firm policies and procedures. Physical Requirements: Light lifting; up to 25 lbs. Education/Training/Certifications: H.S. Diploma or equivalent required; 4 year College degree preferred Minimum Years of Experience Required: 5 years We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth. If Mayer Brown sounds like the right place for you, and if you have the qualifications we are seeking, please apply through the career section on EOE m/f/d/v. * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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