An opportunity has arisen for an experienced IT Trade Floor Support/Production Support professional to join the Barclays RTB Trade Floor Support team in Technology. The candidate will join a global team dedicated to supporting the technology environment, ensuring the smooth running of production systems and providing an exceptional level of service to business and downstream users. There will be exposure to front-office trading, operations and finance users. The \"Run The Bank\" team is a specific division at Barclays with amazing career opportunities while working in a collaborative environment. What will you be doing? Provide support for Equities Derivatives applications during US hours. Develop specialist knowledge in relevant systems, sharing that knowledge, as required, with global teams. Liaise with Business users and IT counterparts on potential process improvements. Liaise with development teams on future applications and improvements Take ownership of issues through to resolution or escalation, as appropriate. Pro-actively improve the quality of systems and service, and increase business value Undertake projects as required, including, but not restricted to, the following areas: - capacity and performance management, monitoring initiatives, infrastructure upgrades, web based tools, reporting and documentation What we're looking for: oQualifications /Education: Graduate o6+ years of experience in a Production support / Trade floor support role.2+ years Equity Derivatives technology experience in a related front-office application support role within investment banking. Experience of both Windows and UNIX platforms o1+ years of experience Oracle PL/SQL o1+ years of experience with Autosys o1+ years of experience Scripting in Python, Shell/Perl Skills that will help you in the role: oITIL knowledge oEquity Derivative product knowledgeSalary Range: NAMinimum Qualification5 - 7 years Associated topics: administrative, administrative officer, administrative staff, administrative support, asso, chief operations officer, front desk, operation, operational support, staff
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