MRS Front Desk Administrator Medical Receptionist Secretary Manager Career


: $55,193.33 - $99,450.00 /year *

Employment Type

: Full-Time


: Administrative/Clerical

A very progressive Specialty Practice is seeking to add a full-time FRONT DESK ADMINISTRATOR to its staff.

* COMPENSATION to start is $37,440.00k annually BOE. $18.00 per hour.

* JOB TYPE is Contingent Permanent/Retained Employee, Full-time.

* WORK SCHEDULE: Monday through Friday only. Schedule will be 7:30am to 5:00pm

* EDUCATION & EXPERIENCE: Minimum office experience of 3 years in an medical office position. Management or supervisory experience is a plus. AS Associate Degree or equivalent in Business Administration or related field is required. Knowledge of MEDENT electronic records system is required.

* JOB DESCRIPTION (including, but not limited to): Supervisory position
1.) Management of front desk and registration staff of 3-5 people.

2.) Coordinate and approve time off requests for maximum coverage, forward requests to Human Resources and maintain benefit time logs for clerical staff.
3.) Report payroll using ADP system for clerical staff and billing coordinator. Receive and distribute paychecks to all staff.
4.) Ensure each receptionist greets patients, answers incoming phone lines distribute calls accordingly, schedules and reschedules patients appointments, obtains insurance information and handles dictation and filing for their assigned physician all in a professional manner.
5.) Oversee and act as problem solver when necessary
6.) Back up reception area as needed during staff shortage
7.) Ensure receptionists strive to collect co-pays for all applicable patient visits and collect payments on account.
8.) Conduct annual performance reviews in a timely manner.
9.) Conduct meetings and keep staff informed of any changes in policy.
10.) Conduct job interviews when necessary and arrange orientation as needed. Maintain ongoing cross training for all front office positions.
11.) Work with Transcription Dept. to coordinate the flow of dictation into the Medent system.
12.) Maintain inventory of letterhead, envelopes, etc. on hand
13.) Handle any phone patient problems as they arise with the telephone liaison.
14.) Work with Hospital Liaison and North Med Office Manager to prepare yearly rotation schedule for physicians, physician assistant and nurse practitioners.

15.) From the monthly physician and mid-level schedules, prepare a Northeast Office schedule assigning nuclear testing, pacer days, defib days, consults, follow up visits, etc.; set up the schedule by doctor for each month in Medent by applying specific templates to each day.
16.) Upon completion, type up a monthly calendar on the website.
17.) Develop, as needed, and maintain provider s schedule templates in Medent. Keep a book of current templates for easy review of days.
18.) Coordinate physician and mid-level time off to ensure correct office scheduling
19.) Inform Hospital Liaison of physician days off.
20.) Review, highlight and make notations as needed on weekly schedule prepared by Hospital Liaison and distribute to physicians and staff.
21.) Run monthly Cancellation and No Show reports; review these reports to ensure that patients have rescheduled missed or cancelled appointments so no one gets lost in the shuffle.
22.) Maintain the petty cash fund and perform a monthly reconciliation of fund for replenishment; go to bank to cash check when we receive replenishment.
23.) Perfeommonthly purchase of office supplies.
24.) Minimal supervision of Billing Coordinator.
25.) Run an Open encounter report weekly to ensure all fee tickets are accounted for. Work with Billing Coordinator to investigate encounters not accounted for.
26.) Close duplicate encounters daily.
27.) Review patient balances on fee tickets daily and highlight balances for receptionists to collect.
28.) Contact collection department when any balances are found that need rebilling or are in question.
29.) Work with Billing Dept. to assure proper procedures are being followed for obtaining patient information, referrals, procedure codes, etc. and attend insurance meeting as needed. 30.) Box up and move records to basement storage cage as needed.
31.) Maintain log of all records in storage.
32.) Purge old charts as required.
33.) Back up scheduling of TEE s and doctor s daily hospital lists in Senior Receptionist s absence.
34.) Medent contact person in office when problems arise.
35.) Work with Nurse Manager to achieve maximum flow of office.
36.) Keep informed of regulations affecting the office at attending seminar, insurance meetings, reading literature, etc.
37.) Provide assistance and support to COO as necessary.
38.) Consult with Human Resources as needed regarding recommendations and compliance to Federal and State regulations for handling personnel issues.

* BENEFITS: Health insurance is available at employee s expense on a temporary basis. Also offered is direct deposit and a Simple IRA plan. Three health care plans are available on a permanent basis as well as dental and vision plans. Vacation, personal and sick time accrued immediately on a biweekly basis. Eight paid holidays, plus four floating. Retirement plan with an employer contribution of 8% of annual salary; no employee contribution required, vested after 5 years of service.


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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