Product manager

Employment Type

: Full-Time

Industry

: Miscellaneous



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We’re a small team looking for a mid-level Product Manager to work with our Director of Product in the development of AnnieCannons’ client services and coordination of development teams. We expect the Product Manager to grow into a supervisory role with the goal of managing 1-3 Associate Product Managers within 2-4 years. The Product Manager’s core functions are in product strategy, client, and team management. After interfacing with the client and determining the product’s needs, the PM will strategize product scope, determining the methodology for what we will build and how it will be built. The PM is responsible for skillfully leading the development team in execution while maintaining clear communication and alignment with the client and AnnieCannons stakeholders. The PM will champion the quality of AnnieCannons’ services and ensure products are delivered on time and on or under budget. They will empower AnnieCannons’ students as they transition out of the classroom and into the office by providing clear instruction and support. Role + Responsibilities Product StrategyRequirements GatheringIn coordination with the Business Development team, translating client goals, KPIs, features, and functionality into requirementsDocumentation in the form of a Product Requirements Document that outlines objectives, core components, and user flowsSupport Architecture PlanningIn coordination with the CTO, determining the technical roadmap. This includes the database approach, programming languages, frameworks, 3rd-party integrations, and hosting/deployment strategiesResearching SolutionsAssessment of existing solutions for features, functionality, and UI for both front end and back endTimeline and Budget EstimatesAt a high level, helping to determine timelines and budgets for features, functionality, and activities associated with a project/productClient Services Coordinate and manage client projects with guidance from Director of Product after client contract is signed, including:Websites and ApplicationsManage all phases of the product lifecycle from discovery to deploymentServe as last-stop for questions and issues from team before client contactCreate a professional, respectful and proficient atmosphere in which to communicate with the clientCreate a framework for stakeholder management, client reviews and presentations and approvalsData, Administrative and Testing (QA) ProjectsSupervise the Data & Admin Manager as they support the teams performing servicesCommand the basics of Project Management activities like reviewing legal documents to identify scope, writing professional emails, running meetings, project planning, roadmapping, timelines and financialsUnderstand principles of project management and when to “take or leave” certain elements based on the needs of AnnieCannons, the product/project or the teamPrioritize features and functionality, keeping in mind the overall product vision while addressing project constraints (i.e. timeline, budget, client opinion) Provide rationale for decisions that are made in the best interest of the client’s goals, timeline and budgetApproach product goals and KPIs using industry best practices and design thinkingGain approval from the client at each phase, deliverable to ensure alignment and project healthJoin high-priority client prospect meetings in order to collect relevant information about client needs for distribution to team members, who may not always be physically present in the Bay AreaParticipate in complex estimates for client prospectsEnsure top quality deliverables that meet client specificationsIn 12-18 months, transition to managing other segment-specific product managers assigned on a per-project basis (after helping to define how to identify, credential, and supervise these associate PMs) Team Management Manage design, development, and testing teams composed of qualified graduates, Developer Alliance members (professional freelancers working on a paid basis for taking apprentices), and volunteersScope and plan projects/products with clarity, allowing the team to accelerate through the workCreate well defined user stories and acceptance criteriaMaintain project assets in an organized and searchable fashion, inclusive of design files, content, data, feedback and bugsConduct regular retrospectives, ensuring that the space if safe, honest and productiveBalance management for multiple projects of differing complexity and nature simultaneously, developing strategies for more efficient management among and between common project typesGuest lecture/contribute to classTeach classes on Product Management to the students while they are in training, usually 1-4 sessions per class cohortParticipate in product brainstorm class sessions to enable AnnieCannons students to ideate and design software solutions that address major social issues that drive human trafficking and gender-based violenceHelp bring student-conceived and student-led products like Survivors.io to life as a means to support products that solve for human trafficking, domestic violence, and sexual assaultFacilitate problem solving guiding without providing the answer, asking questions instead of being prescriptive, and instilling confidence in the process of debugging and refactoringCreate an atmosphere of support and structure for your team acknowledging the unique perspectives of the survivors based on generalized knowledge of their experiencesAt AnnieCannons we utilize a trauma informed, strengths based approach that is survivor informed and seeks to actively resist re-traumatization Qualifications1-3+ years experience with software product management Strong written and verbal communications skills; writing samples encouragedProject management confidence is critical; having managed a product over its full lifecycleAbility to learn new tools; the landscape is always changing but at the moment we’re using a combination of Slack, JIRA, Monday, Notion, GSuite, Sketch, Zeplin, InVision, Figma, Google Analytics, Mixpanel, Netlify, GitStrong design sensibility is a bonusIndividuals who have current or past experience with sex work, exploitation, or as people of color, women, members of the LGBTQIA+ communities, and people who have experienced housing insecurity are strongly encouraged to applyAbout AnnieCannons and Our OfficeAnnieCannons (AC) is a 501(c)3 nonprofit dedicated to training survivors of human trafficking and gender-based violence to be programmers, giving them both the economic and technological empowerment to invent solutions to the critical social problems they have survived. AnnieCannons’ employees are its greatest asset. They tackle one of the world’s most vexing challenges preventing human trafficking and empowering its survivors with passion, grit and tremendous empathy. AnnieCannons seeks and retains people who are not only devoted to this hard and important work, but who thrive on swiftly developing and embracing cutting-edge, proven methods to assist survivors. In that way, we combine the nimbleness and pace of a start-up with the mission and values of a non-profit. The work is demanding, the staff are capable, and the rewards are profound. We do something challenging, and we all love to learn. We’ll create opportunities for you to learn new things, and new kinds of things, purposefully and frequently. Our team is exclusively people who care more about the impact they make with their lives than how much money they make, but our strategy contemplates self-sustenance and the eventual matching of market-rate compensation in tech once we are self-sustaining.Ours is an environment optimized for women and families. We cover health insurance costs and also reimburse for therapy copays at the in-network level for all employees. We value self-care. Really. We proudly offer a generous and flexible leave policy, because you know best when you need to take off time from work.Ours is an environment optimized for encouraging and enacting team feedback. We actively involve all staff in strategic planning and operational decisions. Appearance isn't used to judge value (our CEO is constantly in yoga pants for office days), work quality is assessed without reference to what time of day or day of the week is was completed, and everyone's life and health commitments get respect.As for salary, while it is modest now, the founders have committed to matching market salaries from the time we are self-sustaining (about 2-3 years out), and giving annual raises even prior to that point. Still, the best candidate for us is someone who is passionate about learning and wants to make their life about impact, not about money.Role, Compensation, and BenefitsManagement-level salary of $70,000 per year, with annual raises as permitted by organization funding40 hours per week, flexible schedule (remote work welcome); AnnieCannons encourages employees to attend to self-care to increase productivity when they are at work Access to Oakland office space where desired, with occasional mealsAccess to health and dental insurance (paid by AnnieCannons) upon requestAccess to training resources in technology for self-education as desiredSDL2017

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