The Flooring Repair Technician is expected to address customer and homeowner concerns regarding the installation services and materials AFDC provides our builders. Service Technicians serve the critical function of satisfying repair, touch up and punch work for our customers. They are also expected to report non-compliant installation practices to the Installation office for training opportunities and back charges. This position is a field-based position that does require local travel. Little-to-no overnight travel is expected. This role works with mobile technology such as a company-owned iPad and iPhone for reporting and communication purposes.
Candidates for this position must have previous experience in wood, carpet, vinyl or tile flooring. He or she must have strong interpersonal skills and a talent for working with variety of personalities. Good written communication skills, time management, professional dress, speech, and behavior are all required for this position. Verbal fluency in both English and Spanish is highly preferred, but is not required. Local travel is required in this position, but very little-to-no overnight travel should be expected. The candidate must have reliable transportation, as Flooring Service Technicians are required to drive their own vehicle for work. A vehicle allowance as well as a fuel card will be included with the compensation package.