Branch Manager

BATH FITTER in Charleston, SC

  • Type: Full Time
position filled

JOB DESCRIPTION

Branch Manager The Branch Manager is responsible for the development, growth, profitability and smooth operation of the business. Tasks and Responsabilities
  • Assume overall responsibility for sales growth and profitable operations.
  • With the VP Retail Operations or owner, participate in the development and updating of a marketing plan for the branch.
  • Conduct all marketing activities as prescribed by the current marketing plan.
  • Recruit, hire, train, supervise and manage all sales, installation and administrative staff.
  • Ensure the successful completion of installations.
  • Ensure overall customer satisfaction.
  • Meet or exceed sales projections.
  • Manage inventory, maintain stocking levels, ensure inventory security and supervise accurate counts.
  • Maintain vehicles, tools and equipment in good working order according to scheduled servicing and to meet state and insurance requirements.
  • Maintain vehicles, tools and equipment in good working order according to scheduled servicing and to meet state and insurance requirements.
  • Monitor various prescribed reports and initiate action plans as required.
  • Ensure that all branch personnel follow all Bath Fitter policies and procedures.
  • Ensure that all branch personnel follow all Bath Fitter safety policies and procedures.
  • Conduct/participate in regular branch and/or regional meetings and training sessions.
  • Realize the Branch Manager's role as the personal representative of Bath Fitter while in uniform and while driving a company vehicle and act accordingly.
  • Perform other duties as assigned.
  • Job Requirements
  • Education and/or Experience – High school diploma, general education degree (GED) or equivalent education.
  • Demonstration of managerial and leadership skills.
  • Valid driver's license and maintain a clean driving record.
  • Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, identification catalogs and price lists. Ability to write routine reports and correspondence.
  • Mathematical Skills – Ability to add, subtract, multiply and divide in all units of measure.
  • Computer Skills – Knowledge of computer workstations and peripheral equipment; knowledge of database, spreadsheet and word processing software.
  • Reasoning Ability – Ability to apply common sense understanding to carry out detailed written, illustrated or oral instructions.
  • Communication Skills - Be able to effectively communicate orally and in writing.
  • Demonstrated Skills
  • Problem Solving – Identifies and resolves problem in a timely manner.
  • Oral Communication – Speaks clearly and persuasively; participates in meetings.
  • Written Communication – Writes clearly; able to read and interpret written information.
  • Teamwork – Contributes to building positive team spirit.
  • Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; gives appropriate recognition to others.
  • Diversity – Promotes a harassment-free environment.
  • Ethics – Treats people with integrity and ethically.
  • Organizational Support – Supports organization's goals, values and code of ethics.
  • Judgment – Exhibits sound and accurate judgment; supports and explains reasons for decisions; includes appropriate people in decision-making process; makes timely and appropriate decisions.
  • Planning/Organizing – Prioritizes work activities; uses time efficiently. Sets goals and objectives; develops realistic action plans.
  • Professionalism – Focuses on solving conflict, not blaming; treats others with respect and consideration; accepts responsibility for own actions.
  • Adaptability – Manages competing demands; able to deal with frequent change, delays or unexpected events.
  • Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Looks for ways to improve and promote quality.
  • Quantity – Meets productivity standards; completes work in timely manner; strives to increase productivity.
  • Safety and security – Observes safety and security procedures; reports unsafe conditions; uses equipment and materials properly.
  • Attendance/Punctuality – Is consistently at work and on time.

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