Support Engineer I (Long Beach)

Compensation

: $72,795.00 - $129,160.00 /year *

Employment Type

: Full-Time

Industry

: Engineering



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Overview

Solenis is a leading global producer of specialty chemicals for water-intensive industries, including the pulp, paper, oil and gas, chemical processing, mining, biorefining, power and municipal markets. The companys product portfolio includes a broad array of process, functional and water treatment chemistries as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets and minimize environmental impact. Headquartered in Wilmington, Delaware, the company has 41 manufacturing facilities strategically located around the globe and employs a team of approximately 5,200 professionals in 120 countries across five continents. For additional information about Solenis, please visitwww.solenis.com|Twitter|LinkedIn.

Solenis is staffed with great minds and powered by ingenuity. When you join the Solenis team, you become part of a global community of 5,200 experts who work together to provide advanced process and water treatment solutions. Our team members take pride in their ability to think dynamically and help solve our customers unique challenges. If youre interested in becoming a part of our elite team, please explore our current career opportunities.

Description

As a Support Engineer, you will work through various sales cycles to understand and uncover the need and developa plan to address the need and implementing/following through on any trial. You will focus on safety initiatives at the customer sites to improve overall working conditions. You will be responsible for assisting the Sales Manager with product inventory and ordering as well as equipment upkeep.

Role ResponsibilitiesInclude:

  • Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
  • Maintain and build business relationships
  • Conduct the necessary site and LMS/class room training programs to understand the overall operations of the territory accounts and new customer sites
  • Develop and implement sales plans on new opportunities with the direction of the Manager Sales I/II including documenting ROI after the closure of the program. Establish, maintain and prioritize an accurate and current sales funnel in SFDC.
  • Manage profitability of the account (pump settings, pricing, accounts receivable)
  • Review territory applications and processes/procedures for safety improvements
  • Qualifications

    Required:

  • Bachelor's Degree
  • Successful completion of aninternship/Co-Op related to engineering or life science
  • Must have a valid Drivers License and acceptable Motor Vehicle Record
  • Must be authorized to work in the United States
  • Desired:

  • Bachelors degree related to Pulp & Paper Science, Engineering, or Life Science
  • 1+ years of experience working in a pulp/paper mill or for a supplier to the paper industry
  • 1+ years of successful technical sales or field sales support experience
  • Solid mechanical and electrical aptitude and skills
  • Manufacturing, lab testing, maintenance and/or electrical experience preferred
  • Proficiency in MS Office programs (Word, Excel)
  • Independent worker
  • Problem solver
  • Customer focused
  • Good communication skills both written and oral
  • Strong work ethic
  • Focus on safety

  • Associated topics: ecotoxicology, environmental, environmental health safety, environmental impact assessment, epa, green energy, groundwater, hydrogeologist, water engineer, water safety * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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