COOK II-WINNING STREAKS

Employment Type

: Full-Time

Industry

: Hospitality - Food Services



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JOB SUMMARY

: The primary responsibility of the quick service restaurant team member is to provide excellent customer service to guests by preparing and cooking food orders per guest’s requests. ESSENTIAL JOB FUNCTIONS :
  • Prepares and produces menu items to recipe standards in a quick and efficient manner.
  • Can prepare items such as but not limited to soups, salads, appetizers, sandwiches, entrees, breakfast items and desserts.
  • Ability to work in a fast paced, high volume kitchen that prepares quick service items according to recipe specifications.
  • Controls food production in all work areas including proper cooking methods, proper cooking times and temperature.
  • Familiar with all phases of food preparation techniques.
  • Maintains assigned station and equipment in a clean and sanitary condition.
  • Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
  • Engages in friendly conversations with guest whenever possible using 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guest.
  • Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
  • Assist in training new team members and management staff during their training period.
  • Responsible for periodic cleaning tasks assigned by management.
  • Resolve guest complaints expeditiously and inform management of the complaints.
  • Qualifications

    QUALIFICATIONS:
  • High School Diploma or equivalent required.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Must be 18 years of age.
  • Must pass background check and drug test.
  • Must be able to work any day of the week and any shift, including holidays and weekends.
  • Must present a well-groomed appearance.
  • Must have excellent customer service/communication skills.
  • 2-3 years of culinary experience/education preferred.
  • WORK ENVIRONMENT REQUIREMENTS:
  • Must be able to work independently along with a team mentality.
  • Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
  • Must be able to stand for prolonged periods of time or entire shift.
  • Must be able to work at a fast pace and in stressful situations.
  • Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
  • Must be able to read, write, speak and understand English.
  • Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.

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