Salesforce administrator

Employment Type

: Full-Time


: Miscellaneous

In this role, the successful candidate will provide salesforce admin expertise to drive CRM solutions aligned with strategic objectives. This position will see you involved in all aspects of the instance from addressing urgent issues to being involved in the realization of enhancements and large scale projects using your in depth knowledge to deliver scalable solutions within the agreed SLA’s. You will be comfortable reviewing requirements and clarifying them with your business partners providing guidance where necessary.Excellent problem solving and analytical skills are required to isolate problems, recommend solutions and implement solutions. The ideal candidate should be a self-starter with the ability to work both independently and in a collaborative team environment. Responsibilities:Admin from a systems perspective for Salesforce and all tools that integrate with SalesforceProvision new users, manage workflows, Process builder, manage system configuration, Data loads, Flows, and general end user assistance for Salesforce instance.Maintain and support Salesforce 3rd party app integrationsAdhere to industry best practices for change and release management.Create and maintain reports and dashboards.Assist, develop and maintain training materials and training curriculum.Review data quality and data management activities.Strong project management skills desired; ability to juggle multiple projects and deliverables at once while keeping tight and ever-changing deadlines.Maintain and understand integration with student systems such as SIS and ERP systemsRequirements:Minimum 5 years of experience in an information technology business applications professionalAt least two years experience as salesforce admin for salesforce sales and service cloudThorough understanding of custom objects, fields, validation rule, workflow rules and process builderUnderstand and interpret business requirements and communicate effectively with the businessA strong communicator: Our Salesforce administrator will constantly be communicating concerns, changes, processes, and explanations across a wide spectrum of stakeholders and usersAbility to work in a fast-paced environment while working on many tickets simultaneouslyHigher Ed Experience (Preferred)Who We AreWe’re here to connect the disconnected.Calbright is a new kind of California Community College designed to introduce underemployed working adults statewide looking for better careers to their future employers.Calbright is pioneering a new way to prepare adults for better careers, called Job Competency TrainingTM or JCT, which is a form of competency-based education.Leveraging JCT, Calbright works with employers to develop Job Training Programs that are completely free to working Californians. Calbright Job Training Programs include self-paced online instruction, applied learning through paid apprenticeships, and Job Placement Programs, all with wrap-around support.Employers pay for the Job Training and Job Placement Programs from which they uniquely benefit through below-market-rate job placement fees—another novel feature of the Calbright College business model.SDL2017

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