Director of Operations

Crisp Video Group in Conyers, GA

  • Type: Full Time
position filled
Who You Are
You wear every hat in the closet and make things happen. You’re all about tenacity, versatility, and grit. You understand the importance of the big picture but can instantly zoom in to even the smallest of details to solve problems and create success. You are NOT looking for a boring and easy job, and you put 110% into everything you do. You are disciplined, motivated, and don’t settle for anything less than perfection. You thrive in a growing, changing, and ever-evolving atmosphere. You want to be part of a nationally recognized, collaborative, and downright bad ass team. You have:
Proven experience as a Director of Operations or relevant role
5+ years experience managing a complex enterprise's human resources, finances, operations and strategies.
5+ years experience managing, developing and empowering teams
High EQ with a natural ability to connect and build relationships
Proven experience in strategic planning and business development.
Experience driving efficiencies through process improvement
Proactive, assertive, take charge, and competitive tendencies
Working knowledge of data analysis and performance/operation metrics
Outstanding organizational and leadership abilities
A high-level understanding of all business functions such as IT, HR, Finance, Marketing, etc
Aptitude in sound decision-making and problem-solving in pressure situations
A proven track record of outstanding performance in a previous complex enterprise.
Served in a Director of Operations or COO role at a high-growth entrepreneurial organization ($50M+ in annual revenue) that grew by at least $20M during their tenure
Managed an organization with 100+ team members

You will be evaluated and vetted based on your ability to follow instructions
Do not apply through the contact information on the website
To Apply: Please call 404-442-4712 for step-by-step instructions

Who We Are
Crisp Video Group is an incredibly fast moving, high growth company (1470%+ growth in 3 years) that is all about delivering the absolute best legal marketing, video production, and business coaching services on the market today.
We work hard and stay humble.
Our core values:
Vested in Client Success
Results Driven
Solution Focused
Team First
Better Than Yesterday
Take Ownership

In the spirit of humble bragging, here are some of our awards and accolades:
Top 10% of the Inc. 5000 list of America’s Fastest Growing Companies (2019, 2018, 2017)
Atlanta’s Top 100 Fastest Growing Companies (2019, 2018, 2017, 2016)
Atlanta’s Best Places to Work
Host of the industry-leading growth conference (
Author of the industry’s best-selling marketing book (
Pioneer of the industry’s most ambitious referral program (
Featured in Forbes, The Wall Street Journal, TechCrunch, Yahoo, and The Huffington Post

What You’ll Do
The Director of Operations will oversee all aspects of company operations to ensure the organization is able to continue to scale rapidly. The Director of Operations will architect a strong infrastructure that empowers company growth. The goal is to safeguard and augment the efficiency of the company’s operations by optimizing our capabilities to maximize client satisfaction.
To ensure success this person should have a clear understanding of our company’s core values and culture. Top candidates will be exemplary leaders, have superb business acumen and have a sound understanding of business strategies.
The Director of Operations role is a key member of the senior leadership team, reporting to the Chief Executive Officer (CEO). He or she will have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader.
This position is expected to be an empowering day-to-day influence for the team, providing strategic initiative, operational leadership, ensuring consistency, connectivity, and best practice to facilitate accelerating growth and long-term organizational success.

Key responsibilities include:
Integrating our CEO’s vision
Driving the company’s operating capabilities to surpass client satisfaction and retention, and company goals
Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements
Working together with the Office Manager to compile the operating budget and track the variance to actual financial performance
Controlling company costs and introducing tactical initiatives to address theft and other losses
Delegating responsibilities to ensure team members grow as capable participants
Employing various initiatives to coach team members to optimize their capabilities
Working with the Head of People to execute recruiting initiatives
Working with the Company Trainer to successfully onboard and train new team members
Working with the Head of People to complete performance reviews for team members

This position is expected to require minimal travel.

A few benefits you’re sure to enjoy:
Health insurance with dental and vision options
Generous PTO Package
401(k) with company match (aka, free money)
A relaxation room with a zero-gravity chair
This year, another member of the team is going to walk away with a Tesla Model 3 - yes, really!
If you are the right fit, but not in Atlanta already, don’t worry - we will pay to get you here (relocation expenses covered!)

You will be evaluated and vetted based on your ability to follow instructions
Do not apply through the contact information on the website
To Apply: Please call 404-442-4712 for step-by-step instructions

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