Retail Store Supervisor

David's Bridal in Lubbock, TX

  • Industry: Retail - Management
  • Type: Full Time
position filled
Job Description
Hiring operations Supervisor
A Career Thats Meant to Be
At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal styleor the career thats a perfect fit.
Were looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.
Now Accepting Applications for Operations Supervisor
Reporting to the Store Manager, the Operations Supervisor will support achievement of sales and profitability goals through program execution to achieve operational excellence, maintain inventory integrity, and develop and retain a high performing customer service team. The Operations Supervisor is responsible for adhering to all standard operating procedures to ensure flawless execution of core processes and programs including accurate receiving, inventory tracking and welcome desk procedures.
Our most successful Operation Supervisors are self-motivated individuals with upbeat, outgoing personalities and excellent organization skills. Theyre capable of serving our internal and external customers in a sincere, thoughtful, and encouraging way each and every time.
If you would like to be part of a dynamic team; can lead, inspire, and coach a service and sales oriented team in a positive professional environment, we would love to discuss your future at Davids Bridal.
Operations Supervisor Responsibilities:
Ensures support and receiving functions contribute to a 5 Star customer service experience
Personally contributes to total store team sales goals on a weekly basis
Acts as sales leader, coach and role model through Floor Management as needed
Drives efforts to build customer relationships and maximize appointments
Responsible for flawless execution of all welcome desk activities
Models 5 Star customer service and selling skills
Supports the building, developing, and retaining a winning customer service team
Supports an environment focused on training, retention, and reward and recognition
Ensures CSRs (customer service representatives) are fully trained
Solicits feedback from CSRs that enhances the business and creates a culture of continuous improvement
Provides all associates with good working conditions and the personal respect each associate deserves
Resolves customer service issues independently, partnering when necessary
Leads the welcome desk, check-out and shipping/receiving experiences to exceed customer expectations
Executes Customer Service expectations set by Store Manager to achieve customer service goals.
Monitors timely completion of tasks
Reviews inventory received to ensure that only first-quality merchandise is made available to customers
Oversees receipt and preparation of product for sales floor
Ensures prompt and accurate special order receiving
Maintains layaway organization
Conducts monthly special order verification
Completes store MOS in adherence to policy/procedure
Partners with Store Manager to prepare for bi-annual physical inventories
Consistently maintains pristine housekeeping standards on the selling floor and the back room
Every leader at Davids models the following brand behaviors:
Thoughtfulness: demonstrates careful thought and intention toward the well-being of our associates and customers, proactively anticipating their needs.
Sincerity: acts in an honest, genuine and down-to-earth way.
Encouraging: gives confidence to associates and customers by supplying them with relevant education, training and support.
By exhibiting the brand behaviors every day, Operations Supervisors will build Trust with our associates and customers. Trust is behaving in a transparent, open and consistent way where actions and words always align.
We empower every woman to stay true to her dreams. We create a culture of inclusivity, authenticity and empowerment for our customers and our associates.
A comprehensive full time benefit package is available / competitive hourly rate
Health/Dental/Vision Insurance
A 401K Program
Paid Vacation & Paid Personal Days
Paid Sick Days & Paid Holidays
Generous employee discount after 1st pay period
Pet Benefits
Apply Today: Visit our website under Careers, or go directly to process will take approximately 30-40 minutes.
Now that weve popped the question, please say I do.
Associated topics: co manager, general manager, major gifts officer, manage, manager, manager retail, principal, retail store manager, shift supervisor, store manager

You may be interested in these similar jobs!
Retail Assistant Store Manager
Destination XL in Lubbock, TX

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Assistant Store Manager who is committed to building long term…

Read More
Dollar General in Lubbock, TX

Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,400 retail locations in 44 states, 16 distribution cente…

Read More
Retail Store 2nd Assistant Manager
Men's Wearhouse in Lubbock, TX

RETAIL STORE SECOND ASSISTANT MANAGERFINE TAILORED CAREERSEvery day is a day to make somebody smile at Mens Wearhouse, a division of Tailored Brands.…

Read More
Assistant Store manager
CEFCO Stores in Slaton, TX

CEFCO Convenience Stores are looking for skilled Assistant Store Managers to join their team. The ideal candidate takes pride in their work, invests …

Read More
Retail Stocking Supervisor
Harbor Freight in Lubbock, TX

Posting TitleRetail Stocking Supervisor02/07/2020Job DescriptionOur Supervisors support the management team in order to maximize output of the store …

Read More
Retail Store 2nd Assistant Manager- Tailored Brands
Men's Wearhouse in Lubbock, TX

RETAIL STORE SECOND ASSISTANT MANAGERFINE TAILORED CAREERSEvery day is a day to make somebody smile at Men s Wearhouse, a division of Tailored Brands…

Read More
Driver Merchandiser Lead - Distribution (Lubbock)
Coca Cola Southwest Beverages LLC in Lubbock, TX

Job Location: Sherman, TX Driver Merchandiser - LeadJoin our team! Our Driver Merchandisers are responsible for driving and delivery of pre-ordered p…

Read More
Seasonal Cashier
Lowe's in Lubbock, TX

Lowe's - - 5022 West Loop 289 [Customer Service / Retail Associate] Perform checkout functions by effectively and accurately processing sales transac…

Read More
Merchandising Service Manager - Night
Lowe's in Lubbock, TX

**Job Description:** What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stoc…

Read More
part time sales
rue21 in Lubbock, TX

rue21 - JobID: 743#######74697 [Retail Sales / Store Associate / Team Member] As a Sales Associate with rue21, you'll: Be a stylish and trendy indivi…

Read More