Patient Care Coordinator (Dental Experience)

Employment Type

: Full-Time


: Miscellaneous

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Dental Associates of St Paul is currently hiring an experienced Dental Patient Care Coordinator to join the team!

The Patient Care Coordinator performs a variety of tasks directly related to the scheduling of patient care. Each Patient Care Coordinator is responsible for a Doctor and Hygienist's schedule. The efficiency and productivity of the Dental team is directly related to the Patient Care Coordinators. The Patient Care Coordinator is the first impression of our Dental practice. Professionalism and friendliness are the utmost importance.

Essential Duties and Responsibilities:

  • Answering phones is a primary responsibility of all Patient Care Coordinators. Phones should be answered promptly and professionally.
  • Scheduling Appointments for each Doctor and Hygienist
  • Verifying and updating billing and insurance information for each patient visit. Accuracy is essential to providing our patients accurate financial information for their Dental needs.
  • Checking in patients upon arrival for their Dental appointment, ensuring privacy, efficiency, and friendliness. Updating all necessary forms and scanning into the patient chart.
  • Coordinating the scheduling of interpreters and monitoring that professional interpreting services are provided to our patients.
  • Processing all incoming/outgoing requests in a timely manner including head-start forms, prescription requests, referrals, transferring of records, post-op calls, etc.
  • Processing patient payments. Ensuring accurate posting of payments to each provider.
  • Keeping a clean and organized work area and lobby.

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