Director, Operations


: $132,420.00 - $206,040.00 /year *

Employment Type

: Full-Time


: Executive Management

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main-wrapper { background: (204,204,204); width: 95.0%; } Director, Operations EAG Laboratories, a Eurofins company, is a global scientific services company serving clients across a vast array of technology-related industries. Through multi-disciplinary expertise in the life, materials and engineering sciences, EAG helps companies innovate and improve products, ensure quality and safety, protect intellectual property and comply with evolving global regulations. EAG employs 600 employees in seven countries, across 20 laboratories serving more than 4,000 clients worldwide. EAG is looking for a Director, Operations who will be responsible for supervising the commercial laboratory operation and for assuring operational efficiency, adherence to quality standards, client requirements and laboratory safety. The Director will play a key role in mentoring and developing a staff of 30 lab personnel including technique / group managers. Reports to the Vice President. Employee Responsibilities: Organize, manage, coordinate members of various departments to facilitate work flow Promote and manage a cohesive team environment Identify and resolve problems within group operations Oversee and direct all aspects of departmental operations Identify and delegate work suitable for employees' capabilities and experience Evaluate performance of group members (annual performance reviews, quarterly bonuses) Drive operational improvements, presents results to senior management Has working knowledge of technique's client base Protect confidential information and proprietary processes Handle customer materials and company equipment in a responsible and efficient manner Provide, maintain, and emphasize quality in operations and product Interface with external customers to maintain professional relationship and resolve service issues Monitor budgets and resource allocations The Ideal Candidate would possess: Education and Experience: BS Degree in a technical discipline, Masters degree preferred 3 - 5 years of prior management experience 7 - 10 years of experience in related field Job Knowledge, Skills, and Ability: Thorough knowledge on operational management (Lean, 6sigma, 5S . . . ) Exceptional interpersonal skills: mentoring, conflict resolution, motivation Excellent written and verbal communication skills Possess customer service mindset Thoroughly familiar with multiple shift environment Experience with Flexible Work Schedules and ability to be on call for emergencies Computer literate, high level of accuracy and detail oriented Must be able to handle multiple functions simultaneously and have good organizational skills What we offer: Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays To learn more about EAG Laboratories, a Eurofins company, please explore our website . Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. SDL2017
Associated topics: administrative, asso, beverage, facilities, front desk, food, operational assistant, operational support, operations director, staff * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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