Cartage Coordinator (Wakefield)

Expeditors in Wakefield, MA

  • Industry: Advertising/Marketing/Public Relations - Event Coordinator/Planner
  • Type: Full Time
  • $58,070.00 - 91,730.00
position filled

General Summary

  • Responsible for tactical execution of all cartage related operations within a district.
  • Duties & Responsibility Pick-up & Delivery Management
  • Develop policies and processes to support pick-up & delivery within the district
  • Establish and define intra-branch communication for all cartage operations
  • Ensure that policies and plans formulated are in line with the organization's goals
  • Organize and lead daily service reviews with primary cartage provider(s)
  • Prepare periodic reports and present such reports to branch management
  • Make recommendations for policy or service territory changes
  • Collectdata and information on customer stop costs & requirements
  • Create policy & process for approving cartage network diversions
  • Work with branch to establish standard service times and customer requests and advise branch when additional charges may be needed
  • Develop new strategies to maintain or improve on the quality of service delivery
  • Establish guidelines for all accessorial approvals & payments
  • Develop strategies to increase profit and minimize costs incurred on service delivery
  • Warehouse Operations
  • Establish warehouse set-up for unloading and loading of all line haul consolidation to and from all pick-up and delivery trucks
  • Facility set-up & equipment management
  • Establish and oversee the processes required for all CFS needs and 3rd parties
  • Establish staff and schedule requirements
  • Troubleshoot manifest discrepancies and manage OS&D
  • Service Provider Management
  • Ensure equipment requirements are in place at branches and hubs
  • Delay and exception coding and reporting
  • Rate audits & payable approval
  • Root cause analysis on service failures and corrective action as necessary
  • Work with providers to flex operations and control costs to accommodate volatility in shipping volumes
  • Accessorial approval and rate negotiation as assigned
  • Conduct carrier review and provide costing and price support for product and sales teams
  • Qualifications

  • Bachelor's degree in a business related subject such as customer relations or retail management
  • Effective interpersonal skill, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Critical thinking using logic, data, & qualitative reasoning
  • Ability to develop, evaluate, and recommend best options
  • Analytical with a strong attention to detail
  • 5+ years transportation, logistics, distribution, or related experience
  • 2+ years people management
  • Undergraduate degree in Business, Logistics, Supply Chain, or other related field preferred
  • Industry Certifications a plus
  • Excellent written and verbal communication skills
  • Must speak English fluently
  • Additional Information

    Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • All your information will be kept confidential according to EEO guidelines.


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