At the core of Century Plaza’scollection of world-class culinary, entertainment, and leisure opportunitiesstands the Fairmont Century Plaza Hotel, which since 1966 has been hailed forvisionaries design and service. Century Plaza’s unparalleled team of designershave transformed this modern Los Angeles landmark into the heartbeat of21st-century city living. Shopping and entertainment at Century Plaza surpassthe expectations of the most discerning individual, complementing 1.2 millionsquare feet of elite retail at the newly completed Westfield Century City justnext door. Verdant landscapes and a commissioned sculpture by Jaume Plensa addvitality and spirit to Century Plaza's 24/7 urban energy. Summary of Responsibilities:
Reporting to the Director, Housekeeping, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Lead and manage the day-to-day operation of the department and ensure service standards are followed Address guest concerns and react quickly, logging and notifying proper departments as required Conduct regularly scheduled departmental meetings Manage the departmental budget in a fiscally responsible manner Oversee the recruitment and training of all Housekeeping Colleagues Balance operational, administrative and Colleague needs Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned
Qualifications: Previous leadership experience required Computer literate in Microsoft Window applications preferred University/College degree in a related discipline an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to): Frequent standing and walking throughout shift Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Visa Requirements:
Mustprovide proof of eligibility to be employed in the United States of America.
Fairmont Century Plaza is an EqualOpportunity Employer EOE/M/F/V/D