Director, Analytics (Personalization) (Berlin)

Fidelity Investments in Berlin, NH

  • Industry: Executive Management - Information Technology
  • Type: Full Time
  • $138,220.00 - 199,730.00
position filled

Are you frustratedbecause your company focuses on one-size fits all models for customerexperience and doesnt take advantage of your analytic insights that coulddrive a more personalized approach? At Fidelity were revolutionizing ourcustomer experience and focused on creating one-to-one personalizedexperiences. If youre an innovative and analytically minded thinker who wantsto work at the crossroads of personalization, analytics, and AI-based experiencesthen we want you to join our team and help transform our customersexperiences. With over 26 million customers trusting us with their lifesavings, each with different goals, youll have the opportunity to work on amyriad of high-impact use cases that will transform how we craft personalizedexperiences that provide them the information and services they need to meettheir financial goals. The future of analytics is now and want you to join usas we create data-driven personalized experiences.

Please note we will be hiring two positions-one at the Director level, and one at the Senior Manager level. We will consider candidates who respond to this posting for both levels.

TheExpertiseWereLooking For

  • Masters level or higher degree in data science, machine learning, computational, predictive or business analytics, computer science, or statistics.
  • 8+ years experienceleveraging or building tools that enable analytic insights, including SQL, Qlik/Tableau, Hadoop, etc., and strong working knowledge of Python and/or R.

Experience with AWScloud platforms. Certification as an AWS Cloud Practioner or Solutions Architectpreferred but not required.

Experience in cloud bigdata technologies Athena, Redshift, DynamoDB, Sagemaker, or advancedanalytics tools.

  • Understanding and some basic experience with stream processing services such as Kafka, AWS Kinesis, Apache Storm, Spark Streaming, etc.
  • Naturally collaborative with experience working in an Agile environment, including with remote teams, both on and offshore.
  • Excellent written, oral communication, project management and presentation skills, and the ability to present complex data and statistics in a simple and clear way
  • Highly proficient in PowerPoint and other Microsoft applications
  • Demonstrated track record of customer-focused engagement and collaboration is required

ThePurposeofYour Role

Fidelity is looking foran accomplished data science and analytics leader to be a creative andcollaborative team member, helping develop and drive the analytics of personalizationwithin the Personal Investing (PI) division of Fidelity.This work willspan a wide range of data, as well as a wide range of use cases that arefocused improving customer experiences and delivering relevant real-timecontent. You'll be part of a team of talented individual contributors with adiverse set of skills across analytics, data engineering, and machine learning,partnering together to optimize and personalize the Fidelity experience.

TheSkillsYouBring

  • You bring passion to your work to inspire and motivate your team
  • You are committed to cross-functional collaboration to achieve the best results for Fidelity
  • You demonstrate versatile mix of analytics, technical and coding skills, always focusing on the business use cases and customer needs
  • You are intellectually curious, taking the initiative to learn new skills and share that knowledge with others
  • You bring a data-driven approach to decision making
  • You have extensive experience in partnering with key stakeholders to understand their key business questions, and delivering analytic self-service solutions to exceed their expectations

TheValueYouDeliver

  • You will be working on a team to develop the personalization engine and applications that transforms Fidelitys customer experience.
  • Working across the Personal Investing division, you will determine and help shape personalization analytic needs and capabilities to meet the needs of our customers along with your fellow analysts, product owners, and senior executives.
  • As a continuous learner you will stay abreast of the latest innovations across analytics, data science, and machine learning, proactively developing your analytics skills to maintain your world-class expertise.

How Your WorkImpactstheOrganization

Fidelity places a strongemphasis on making data-driven decisions to drive growth and profitability. Youwill play a critical role in building the analytic tools and capabilities thatdrive the organizations strategic business decisions.

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com

Fidelity Investments is an equal opportunity employer.

Fidelity encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy, marital, domestic partner, or civil union status, national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.


Associated topics: agile, apache, css, database, db2, f#, information technology, linux, shell, website

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