Employment Type: Full-Time
Beyond the tactical facilities components of this job, you also have a special eye for detail and a knack for creative problem solving. You take pride in making our space both beautiful and functional, and know how important even the tiniest details are to making a space great. You Will: Execute and document preventative maintenance processes in your office. Assist with small facilities refurbishment and improvement projects locally and partner with your office managers to execute and communicate about the work. Respond to any reactive maintenance and repair requirements in a timely manner. Confidently prioritize projects and maintenance issues to ensure work gets resourced and completed in a timely and successful manner. Occasionally be on-call for weekend/evening/morning facilities projects and emergencies Maintain detailed database of Square operations, equipment, furniture, rules and regs, and work order processes Develop ongoing relationships with building management, building engineers and service providers (ranging from General Contractors to Furniture vendors to Pest Control) Develop and leverage positive working relationships with cross-functional teams Be responsible for answering, monitoring, and closing office work orders and tickets in a timely manner. Manage various other vendors as necessary. Cross-train in all avenues of Office Experience teamwork (including Logistics and Purchasing, Events and Programs, etc.) and be prepared to cover responsibilities during team vacations Manage and process all facilities related invoices ensuring they are paid in a timely manner. Assist Global Facilities Manager with the team facilities budget. You Have: 2-3 years experience in facilities operations or similar field Proven project management experience and prioritization skills Great vendor management skills Experience using facilities ticketing tools An appreciation for order with a healthy dose of flexibility Excellent independent decision making skills and obsessive attention to detail Excellent customer service Can-do attitude and the ability to solve a wide variety of problems creatively and quickly
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