Salesforce Analyst/Developer

GlobalSource IT in Chicago, IL

  • Type: Full Time
position filled
GlobalSourceIT is part of the Midwest’s largest privately held staffing and consulting conglomerate. While we focus primarily in contract staff augmentation, our customers will sometimes request a direct hire resource. Currently one of our direct clients, located in the Greater Chicago, IL area is seeking a Salesforce Analyst/Developer. The resource is needed due to solid growth by the company over the last few years and will involve extensive work in their current Office 365 Environment. Previous placements have commented on the company's solid 401(k) program and other solid benefits. Develop Designed Partnerships with the Brand Experience Designer and business locations to maintain Pardot and lead management rules, reporting structures for digital lake room, and the design and evolution of Communities Understand the Sales processes and be able to identify and implement solutions to support and enable our ascent to the next level Instill discipline and a sense of urgency for real-time problem resolution to identify and eliminate problems so they never happen again Appreciate the spirit of the TBS tools such as Work Instructions and 5S, and use the processes to identify/eliminate waste in Salesforce application Use effective visual controls (including Load Charts and LWWPPs) to manage time available and ensure the most impactful projects are delivered on time and within scope Day-to-day configuration, support, maintenance and improvement of the Salesforce platform Ensure proper security models are in place and maintained for data access, and conduct regular security/configuration audits Partner with IT Web Developer, Vision Branding and Sales teams Manage change sets between development sandboxes and production Salesforce environment Be the technical subject matter expert on Salesforce platform and be the go-to person in communicating the appropriateness of Salesforce solution options from a technical perspective Establish strong partnership and collaboration with Vision Branding Team and other business areas to drive usage Execute solution design activities such as data mapping, object modeling, page layout design, reporting/dashboards, record types, and workflow rule logic definition in the context of the Salesforce application Stay current on new features of applications to ensure the Enterprise is utilizing Salesforce as effectively as possible Demonstrate excellence in completion of all other duties as assigned Partner with LOB's to standardize data entry according to their standard work and assist LOB's in cleaning existing customer and lead management data Support Vision Branding and LOB by supplying Salesforce content and structure according to business needs Partner with Vision Branding Team to execute Customer Experience technical landscape, integration points, and internal communication strategy as it pertains to Salesforce Support Flourishing Families and Spirited Communities activities Qualifications: Education/Certifications: Bachelor’s degree in Computer Science or Business Administration, or related field Certification in ADM 201 Experience/Skill Requirements: 5+ years proven experience with Salesforce administration including Sales Cloud, Service Cloud, Pardot, and Communities 3+ years demonstrated ability with Salesforce implementation 2+ years demonstrated experience in Salesforce integration with systems like SAP, OpenText, Portals and Product Configurators Demonstrated understanding of concepts and architecture (a plus)

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