Part Time

Compensation

: $92,996.67 - $178,020.00 /year *

Employment Type

: Full-Time

Industry

: Financial Services - Banking/Investment/Finance



Loading some great jobs for you...





At JP Morgan Chase, we have an obsession for taking care of our customers and employees, building lasting relationships and a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting edge financial technology, youll be front and center representing our brand, and providing superior customer service to offer our customers the best solutions for their financial needs. Here at Chase, youll have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.

If you are enthusiastic about providing great customer experiences and digitally curious, join our branch family. In addition to providing education and advice tailored to suit our customers financial needs, youll be able to take ownership of your own career development through a variety of cross-training opportunities and company support.

JobDescription:

Asan AssociateBanker at Chase, you willbe at the forefront of delivering an exceptional customer experience by fostering long-lasting, meaningful relationships. You will help customers with everyday transactions, build rapport and introduce them to our One Chase family. You will also teach clients how to use self-service options help them enroll in & use tools so they can bank how, when and where they want. The minimum hourly rate for this job is $15 per hour.

Responsibilities:

Youll contribute significantly to the success of the branch and helping customers by:

  • Engagingthe client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business withChase

  • Assisting customers and making clients feelappreciated

  • Helping customerslearn how to complete their banking needs whenever, wherever and however they wantwith self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform

  • Exhibiting strong customer service skills, presentingconsumer-bank focused productsand serviceswhile proactively educating clients on utilizing available accesschannels

  • Proactively collaborating with others to help customers

  • Helpingbuild relationships with customers by connecting them with team members who can help them address their financial needs

  • Ensuringfinancial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements

  • Supporting customer with traditional banking needs and complex service transactions putting the customers needs at the center of everything

  • Providing proactive customer outreach to gauge success and offer new tools to help customers meettheirconsumerbanking and investment goals

  • Desired Skills:

  • Abilityto make personal connections, engage customers, and always be courteous and professional in a team environment

  • Strongdesire and ability to influence, educate and connect customers totechnology

  • Exudes confidence with clients when sharing product knowledge andsolutions

  • Excellentinterpersonal communication skills, as well as strong attention to detail and time management

  • Professional, thorough and organized with strong follow-up skills

  • Active listening skills to ensure the best way forward is identified for each customer

  • Abilityto learn products, services and procedures quickly and accurately; delivers solutions that make our One Chase products worktogether

  • Minimum6 months of customer service experience

  • Highschool diploma or GED equivalent required
  • To be considered for this role, you may be required to complete a video interview powered by HireVue

  • Associated topics: banking service, client, commercial loan, loan review officer, mortgage loan, mortgage servicing officer, personal banker iii, relationship, representative, sell * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

    Launch your career - Upload your resume now!

    Upload your resume

    Loading some great jobs for you...