Workstation PC Technician

Kforce Inc. in Pleasanton, CA

  • Industry: Electronics/Semiconductors - Hardware Engineer/Designer
  • Type: Full Time
position filled
Kforce has a client in search of a Workstation PC Technician in Pleasanton, California (CA).Duties:

* Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position

* Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties

* Activity may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative

* Manage incoming and outgoing assets. Prepare systems for deployment

* Scan existing asset for applications and settings

* Interview clients to identify special considerations and other settings

* Use company tools to execute PC activity

* Collaborate with teammates to identify process improvements

* Escalate quickly when issues arise

* Assist other technicians as needed

* Minimum 5 years of experience with PC support, including deployment

* Minimum 5 years of experience with PC hardware troubleshooting and repair

* Minimum 2 years of experience with direct client interaction. Ability to follow written and verbal instructions

* Adaptable to change in process or required activities

* Attention to detail

* Quick learner

* Professional including punctuality

* Have participated in large scale hardware refresh activates in large corporate environment

* Been in lead level role on project teams (preferably hardware refresh teams)

* Have supported C-Level management

Desired Skills:

* 5 years of desktop support in hardware refresh environment

* 3-5 years of supporting Win7/Win10 environments and O365

* 2-3 years mobile experience (iPad/iPhone)

* 2 years of leading refresh teams

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours
Associated topics: analog, cadence, catia, digital, engineer, engineer iii, h/w engineer, hardware engineer, pc, vlsi

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