Customer Service Representative


: $28,110.00 - $43,750.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

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Kopp Billing Agency, Inc. is seeking qualified customer service representatives. We have been offering medical billing assistance to physicians/hospitals since 1968. We not only have longevity but we have experienced tremendous growth in the last few years. Our staff is diverse, experienced, and truly our biggest asset. Almost half of our staff members have been with us for five years or longer. Our customer service representatives have the following qualities : Ability to problem-solve & quickly identify an issue(s) Enjoy helping people and have great customer service Good communication skills Ability to multi-task Good computer skills Customer Service Representatives handle the following responsibilities: Handling both incoming & outgoing calls- answering patient inquiries, making payment arrangements, obtaining insurance information. Providing patients with quality customer service. A/R follow-up with insurance companies & patients- Verifying insurance coverage/eligibility, checking the status of claims. Work within a team environment to accomplish daily, weekly, & monthly tasks We will pay more for Bi-lingual candidates and must be fluent in English Benefits offered to all Full Time employees: Medical/Dental insurance, 401(k) with employer match, life insurance, Employee Assistance Plan, casual dress every day, Mon-Fri schedule, competitive hourly rates. If you are interested in joining our team of professional, hard-working individuals, please apply online at Keywords: Customer Service Representative, Location: Syracuse, NY - 13201
Associated topics: answer, call, call center, client, customer, customer order, guest, help desk, representative, telephone activation specialist * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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