Customer Service Manager

Compensation

: $39,570.00 - $62,650.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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The Customer Service Manager (CSM) is responsible for executing TSI s member retention strategy through the successful management and monitoring of the member experience. The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Business Director or Business Manager (BD/BM). The CSM manages Clean Team, Welcome Team and Babysitters. The Customer Service Manager role achieves success through embodying our cultural pillars (Genuinely Connected, True Relevance and Constantly Improving).


Associated topics: call center manager, director, expertise, gerente de servicio, guide, lead, management experience, monitor, review, telephone * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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