Enterprise Account Manager (EAM) - Spectrum Enterprise

Employment Type

: Full-Time


: Miscellaneous

Date posted 09/30/2019

Requisition Number: ******BR

Location: United States - New York - Syracuse

Area of Interest: Account Management, Enterprise Sales

Position Type: Full Time
At a glance:
Are you a client-focused and growth-motivated business-to-business (B2B) sales expert talented in renewal sales and winning back lost clients?
Can you commit to a consultative sales position guiding businesses through the selection of high-capacity and fiber-based networking services?
Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve their business goals by providing the digital infrastructure that enables them to outperform. Our portfolio includes fiber Internet, Voice, Video, TV and cloud Infrastructure solutions as well as network and managed services. For more information visit ***********************.


You are driven to exceed client expectations with our innovative technology solutions. As an Enterprise Account Manager, you focus on consultative sales techniques and highlighting the ways our solutions simplify efforts and improve efficiency for local enterprise organizations. Through your expertise and understanding of the client's current and future needs, you outline uniquely beneficial combinations of our voice, data, cloud and video solutions.

You are passionate about proactively upselling services to existing clients, renewing and retaining clients and earning back former clients. You have developed a keen ability to identify roadblocks and overcome obstacles to increase business while enhancing the client experience. You excel at traveling extensively to manage your business accounts and recapture clients within a specified footprint. You report directly to Sales Management for goals, guidance and assistance.

Position benefits:
Competitive Salary with Sales Incentives
Health, Vision and Dental Insurance
100% Company Match 401(k) up to 6%
Company Funded Retirement Accumulation Plan for an additional 3%
Education Assistance
Pretax Child Care Spending Account
Paid Holidays, Vacation Days, Personal Days and Sick Days
Employee Discount on Spectrum Services
Formal Training and DevelopmentWhat you will do:
Be an impactful member of the sales team through the achievement of monthly sales and revenue goals.
Consult with former clients to cultivate new opportunities and develop tailored product solutions highlighting product benefits.
Develop long-term client relationships to support renewals and upsell opportunities.
Drive the sales process by coordinating face-to-face meetings with key decision-makers.
Build an expansive network through persuasive sales calls, company visits, industry events and peers.
Entice clients by designing and delivering informative and lucrative product proposals and presentations.
Maintain an accurate client database to generate sales activity reports.
Exceed quality service and encourage retention through coordinated efforts with the Account Executive, Sales Engineering, Sales Support and Marketing teams.
Develop key sales skills by attending sales meetings and participating in training sessions.Required keys for success:
Two or more years of B2B sales experience as a proven top sales performer exceeding revenue goals
Strong relationship building, negotiation and closing skills
Ability to efficiently conduct a consultative analysis and provide recommendations
Deadline-driven with the ability to multi-task and manage change within a fast-paced environment
Quick learner with the ability to apply knowledge and thrive in a team environment
Working knowledge of computers, computer networking, internet solutions and fiber connected networks
Effective written and spoken English communication skillsHow you will stand out from the crowd:
Four or more years of B2B sales experience selling data, voice, cloud or video solutions
Familiar with Salesforce, ICOMS/CSG or other billing systems
Proficient with Microsoft Word, Excel, PowerPoint and OutlookYour education:
High School Diploma or equivalent (required)
Bachelor's Degree in a business-related field (preferred)
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13525

Business Unit: Spectrum Enterprise

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