Hospitality Supervisor

Compensation

: $35,625.00 - $62,650.00 /year *

Employment Type

: Full-Time

Industry

: Non-Executive Management



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We are looking for 2 experienced Hospitality Supervisors to organize and oversee daily operations of NYHQ Studio. This person will play a pivotal role in maintaining professional relationships with all Nike Trainers, influencers and other high profile guests to deliver the ultimate premium experience.
Key Responsibilities
  • Manage overall operations of NYHQ Studio
  • Oversee and manage calendar for NYHQ Studio
  • Maintain overall schedule for Nike Trainers and NYHQ
  • Manage customer feedback effectively to ensure continuous service and program improvement
  • Instill brand values and standards to maintain quality on a daily basis
  • Liaise with other categories within NYHQ
  • Maintain awareness of space, amenities and equipment and ensure all areas within are up to standards
  • Field all requests from Nike Trainers and vet them through the East Training Brand Team
  • Work closely with the East Cross Category Brand team in ordering and overseeing all seeding efforts at NYHQ Studio
  • Manage all scheduling of Trainer, and workout sessions for NYHQ Studio
  • Provide premium and professional hospitality to all Nike clientele that enter the NYHQ Studio Space
  • Manage influencer invitation list for all Brand and Comms Team workout sessions
  • Facilitate all biweekly payments to Nike Trainers
  • Manage timelines & budgets
    HoursShift 1: 6AM-10AMShift 2: 5PM-9PM
    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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