Inside Sales Representative

Employment Type

: Full-Time

Industry

: Miscellaneous



SunIRef:Sales:title

Inside Sales Representative

Southern Glazer's Wine and Spirits

1,059 reviews

-

Syracuse, NY 13235

Southern Glazer's Wine and Spirits

1,059 reviews

Read what people are saying about working here.

Description

Overview

Sell products directly to Business to Business (B2B) customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, recommending modifications to products and services, with the end result being the promotion of customer retention, driving direct sales and assurance of an overall superior customer service experience.

Duties and Responsibilities

Drive continued penetration of portfolio into accounts, focusing on relevant products that match customer needs
Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations
Achieve customer retention goals and follow- up with consumers as required to close sales and meet/exceed revenue goals
Build and maintain effective relationships with new and existing Business to Business (B2B) customers
Maintain consumer prospect lists/contact database in order to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history
Acquire in depth industry and company knowledge in order to articulate product features, benefits, pricing and make recommendations to include core and innovation products
Attend and actively participate in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to customers
Attend sales group meetings concerning sales targets or forecasts, reporting on market situation
Visit select customers once a year to establish strong personal relationships and understand customer's business first-hand
Perform other duties as assigned

Qualifications

Minimum Qualifications

High School Diploma or GED required

Preferred Qualifications

Working knowledge and proficiency in computer skills, including MS Office Suite (e.g., Outlook for email, Excel to track metrics, Word and PowerPoint to create documents, and presentations), and experience with Customer Relation Management (CRM) systems
Must maintain strong working knowledge of portfolio and products, including core and innovation products
Knowledge in asking the right questions in order to get to know your prospects more, and benefit from having an idea of what their particular needs are
Knowledge in developing sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations
Must have excellent verbal communications skills in order to effectively communicate with direct customers on the telephone and internally
Must maintain strong working knowledge of portfolio and products, including core and innovation products
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven
Excellent time management and organizational skills in order to meet performance goals
Excellent, upbeat and positive attitude in order to directly work with potential clients and employees
Ability to work in fast-paced environment
Ability to work independently with little supervision
Ability to meet deadlines
Ability to work under pressure, and meet sales goals
Ability to listen

Physical Demands

Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20 lbs

Job:Sales

Primary Location:United States-New York-Syracuse

Shift:Day Shift

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