Academic Support Coordinator


: $85,355.00 - $203,780.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

HoursStandard University business hours8:30am 5:00pm (academic year)8:00am 4:30pm (summer)Hours may vary based on operational needs.Job DescriptioThis is an exciting opportunity to have a positive impact on students in the psychology department at Syracuse University. This individual will support students in their academic endeavors and student association activities related to psychology. Interact with students relating to their progress of their degree programs and related student organizations. Coordinate administration for undergraduate programs, undergraduate degree progress, student organizations, and communications. Update and maintain the departments website content and maintain the departments newsletter/ notices, etc.QualificationsAssociates degree or equivalent preferred plus a minimum of 2 years relevant work experience in academic setting.Job Specific QualificationsExperience with Microsoft Office software for word processing and spreadsheets as well as PeopleSoft software used by the University for class scheduling/academic records and OnBase.Management and communication skills to work effectively with faculty, staff, and students to complete various complex tasks effecting degree programs, academic program, and course offerings.Events coordination and public speaking experience preferred.Experience using social media as a promotional tool preferred.ResponsibilitiesManage class scheduling, enrollment, final exam scheduling, classroom assignments, student data inquiries and other miscellaneous academic-related issues for the Department. Confer with Student Records, CAS Deans Office, Registrar Office, Graduate School and University Senate to clarify all curricular issues, changes and updates. Liaison with other schools/colleges with regard to curricular changes impacting requirements. Maintain and organize Departmental student-related data including academic and enrollment statistics. Assist Department Chair, Program Directors and Faculty with confirmation of classes each semester (including summer), verifying accurate posting of course-related information to MySlice. Work with staff from other departments to eliminate conflicts among required courses.Responsible for performing various administrative duties for prospective and current undergraduate and graduate students, and supporting departmental student groups and organizations. Answer student inquiries, provide statistical information. Maintain accurate student records, ensuring that degree requirements are met. Maintain documents and procedures for undergraduate and graduate students. Assist Chair with the management of undergraduate advisor assignments, TA assignments, undergraduate certifications and audits. Coordinate communications with student groups.Maintain knowledge of and provide support to faculty, staff and students for PeopleSoft, MySlice, OnBase, Blackboard, and class scheduling/class enrollment/curriculum procedures. Provide back-up assistance for front desk-reception, and other staff duties as needed.Application InstructionIn addition to completing an online application, please attach a resume and cover letter.EEOCSyracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.Commitment to Supporting and Hiring VeteransSyracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.Commitment to a Diverse and Inclusive Campus CommunitySyracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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