Assistant Director of Bursar and Registration Operations


: $132,420.00 - $206,040.00 /year *

Employment Type

: Full-Time


: Executive Management

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HoursStandard University business hours8:30am 5:00pm (academic year)8:00am 4:30pm (summer)Hours may vary based on operational needs.Job DescriptionThe Assistant Director of UC Bursar and Registration Operations will troubleshoot bursar and registration problems through to the point of solution, run and analyze reports, recommend and implement process improvements where appropriate, and occasionally but effectively deal with students, parents, and corporate partners regarding registration, invoicing and payment issues. The Assistant Director will help facilitate the growth of University College. The Assistant Director must be able to build relationships across campus and be agile and responsive to the evolving needs of the college. The Assistant Director will oversee 3 Student Records Coordinators.QualificationsBachelors Degree required; and minimum 5 years of experience in a University setting.Job Specific QualificationsThorough understanding of University Academic Rules and Regulations in the areas of registration/schedule adjustment and grading.Extensive knowledge of the Student Financials area of PeopleSoft, as well as Tuition and Fees Booklet.Expertise related to non-credit student records, course development, transcription and grading.Minimum (3) three years supervisory experienceResponsibilitiesOversee all aspects of non-credit student career in PeopleSoft: serve as liaison to academic departments and IVMF to establish non-credit programs in PeopleSoft, coordinate creation of noncredit programs/classes, , guide academic departments and IVMF through the online registration process, coordinate processing of all non-credit registrations, oversee non-credit grading, process non-credit transcript requests.Supervise 3 staff members, train new staff, and educate staff on changes/updates to office policy/procedure as it relates to credit and non-credit programs and students, oversee transition of documents to an electronic environment, create/update weekly staff schedule, approve vacation and payroll, collect/analyze reports, process FAST requests for staff, review/approve petitions and exceptions to University policy and procedure, mediate personnel issues.Troubleshoot registration and bursar issues related to UCs credit and non-credit on-line registration/payment systems, participate in upgrade design and test fixes.Create/run reports using Hyperion query software. Analyze data, distribute generated reports and review for completion and accuracy.Revise department documentation, reconcile office credit card, responsible for purchase and inventory of supplies, archive previous semester recordsApplication InstructionsIn addition to completing an online application, please attach a resume and cover letter.EEOCSyracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.Commitment to Supporting and Hiring VeteransSyracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.Commitment to a Diverse and Inclusive Campus CommunitySyracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Associated topics: administrative, administrative officer, administrative staff, assistant, beverage, chief operations officer, document, facilities, front desk, front office * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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