HoursStandard University business hours8:30am 5:00pm (academic year)8:00am 4:30pm (summer)Hours may vary based on operational needs.Job DescriptionThe Associate Director of Student Support Services provides assistance and support for the Student Support Services program. The Associate Director will identify, develop and implement counseling procedures. The Associate Director will manage the Student Support Services roster, collaborating with the Office of Admissions and Financial Aid. The Associate Director will conduct presentations on behalf of the program to prospective students, families, guidance counselors and campus communities.QualificationsA Masters Degree is preferred, Bachelors degree required.Minimum of three (3) years experience in counseling, leadership and management that includes implementing academic support programming in a Higher Education setting.Prior budgeting experience is desirable.Job Specific QualificationsDemonstrated experience working in a higher educational professional setting, including counseling, advising, supervision and administration, budgeting and grant writing.Previous experience working in compliance with federal, state and institutional guidelines.Demonstrated strong leadership, management and supervisory skills.Excellent interpersonal and communication (oral and written) skills.Demonstrated strong ability to take initiative in executing job duties and responsibilities.Demonstrated efficient organizational, time management, discretion, sound judgement and solid decision-making skills.Possess strong presentational skills.Ability and willingness abreast of developing state, federal and campus policies and procedures that impact the well-being of the student participants as well as the day-to-day operations of the program.ResponsibilitiesSupervising and coordinating the operational functions of SSS.Assist in the identification, development and implementation of counseling procedures.Development, implementation and facilitation of training and supervision of professional staff as designated.Manage the SSS roster per semester in collaboration with the Offices of Admissions and Financial Aid.Prepare and conduct presentations on behalf of the program to prospective students, families, guidance counselors, college access organizations, elected officials and the campus community.Manage the admission process to ensure equitable access for the targeted student population.Budget forecasting and strategic management including the annual budget development process and reporting.Responsible for the ongoing evaluation and assessment efforts on behalf of the program in order to address programming needs that are consistent with the programs mission, vision goals and objectives.Assist with the U.S. Department of Education required reporting processes including the including the 5-year SSS grant renewal.Monitor students applications and participation in international programs (SU Abroad).Perform duties of a SSS Academic Counselor advising SSS students as they matriculate through the program.Application InstructionsIn addition to completing an online application, please attach a resume and cover letter.EEOCSyracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.Commitment to Supporting and Hiring VeteransSyracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.Commitment to a Diverse and Inclusive Campus CommunitySyracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Associated topics: administrative assistant, administrative coordinator, administrative officer, administrative staff, administrative support, assist, associate, beverage, facilities, food
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.