Service Support Engineer - New York


: $95,170.00 - $147,950.00 /year *

Employment Type

: Full-Time


: Engineering

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Company Profile

Targetspot is the most advanced independent digital audio advertising platform connecting advertisers of all sizes with the fast-growing streaming audio landscape of pureplay, terrestrial digital audio, podcasting and connected devices.?Headquartered in New York City, Targetspot has global sales offices across North America and Europe and we seek to provide our brands high-impact, targeted, and measurable digital audio, video and branded entertainment solutions.?Targetspot US reaches over 70 million US unique listeners monthly and our network includes owned and operated Radionomy, WinAmp, and Shoutcast as well as many exclusive leading digital audio and podcast publishers.?

Job Description?

Targetspot is?in need of a digital superhero, who is thrilled about problem solving and has experience working with Programmatic platform (mandatory). The Service Support Engineer, Programmatic will provide technical support for all clients who use our programmatic platform.?The ideal candidate?will be an expert of our tools and able to provide excellent customer services to our clients.


- Investigate, research, debug, and solve integration problems, interacting closely with programmatic partners and internal development engineers

- Troubleshoot issues encountered by DSP partners, including but not limited to reporting discrepancies, issues with creative rendering and performance patterns

- Be the first point of contact for technical inquiries from programmatic partners, using the technical ticketing system to manage and prioritize issues


- Experience with programmatic advertising or OpenRTB implementation

- Knowledge of HTML, JavaScript, cookies

- Experience with web debugging tools such as Postman, Charles

- Familiarity with IAB standards (VAST, DAAST)

- Experience in debugging and profiling web service APIs and HTTP requests.

- Analytically-minded - comfortable with mathematical concepts like statistical significance and test/control methodology

- Strong communication and teamwork skills

- Detail-oriented - capable of managing complexity with many demand channels and customer targets

- Ideal candidate will have at least 1-3 years of experience in related field.?

Bonus points:

-?Understanding Digital Advertising: DSPs, DMPs, SSPs

- Familiarity with Kibana

- Bachelor or higher degree in computer science, software engineering or other information technology related field



Targetspot is an equal opportunity employer (EOE)

by Jobble

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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